Finding the right health insurance is easy! © Copyright document.write(new Date().getFullYear()) Health Care Service Corporation. Richardson, Texas 75082. Focus on the member's needs, not just the question, and consider it their job to answer the "unasked" questions that may ultimately provide better assistance for the member. Blue Cross NC's Customer Service representatives are available to answer calls at 1-877-258-3334, Monday through Friday from 8:00 a.m. to 7:00 p.m. You may also utilize the voice response unit on the Customer Service line, or log on to Blue Connect to complete a number of Customer Service transactions. We apologize for any inconvenience. The site may also contain non-Medicare related information. an Independent Licensee of the Blue Cross and Blue Shield Association. O. Most PDF readers are a free download. Behavioral Health Facilities Psychiatric FacilitiesResidential Treatment Centers for Mental Health andSubstance Abuse FacilitiesNote: For behavioral health professional providers, refer to the Network Management Office Locations listed above. Service & Support Learn how to contact your local Blue Cross and Blue Shield company, as well as other key areas. Customer Service Professionals are the voices of Blue Cross NC and often the first point of contact for our members. Other Adobe accessibility tools and information can be downloaded at http://access.adobe.com. Claim status inquiries (out-of-state subscribers) contact Availity® or other electronic connectivity vendor. Apply for individual or family medical, dental, and life insurance plans. Note: If you are a Blue Cross and Blue Shield of Alabama customer and need to reach us by phone, please use the telephone number(s) on the back of your ID card. Simply select Get a Quote and you can view and compare our plans and pricing. *interactive voice response (IVR) system – to access, you must have document control number (claim number), Eligibility and benefits contact Availity or other electronic connectivity vendor or call 800-442-4607*, Behavioral health services mental health and chemical dependency prior authorization and referrals (includes inpatient, residential treatment center (RTC) programs, partial hospitalization and outpatient behavioral health services) call 800-528-7264, Behavioral health services – claims status inquiries contact Availity or other electronic connectivity vendor or call 800-442-4607*, Behavioral health services – claim adjustments call 800-442-4607, Eligibility and benefits contact Availity or other electronic connectivity vendor or call 877-299-2377*, Claim status inquiries contact Availity or other electronic connectivity vendor, Medical Management Correspondence for the Health Insurance Marketplace for Blue Advantage HMO Members, Blue Cross Blue Shield of TexasMedical Care ManagementP. In Ohio: Community Insurance Company (CIC), In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. I then tried to call member customer service on my (2015) BCBS card, but all I received was ads--but no person or direction. Health Care Service Corporation is the licensee of the Blue Cross and Blue Shield Association for five states. )For urgent requests only:Fax to: 888-579-7935Predetermination form andInstructions for submitting requests for predeterminationNote: Predetermination requests for members with Blue Cross and Blue Shield benefits in another state should be sent to the Plan indicated on the member’s ID card. Our customer satisfaction ratings are consistently above 96 percent. Contact Blue Cross And Blue Shield Of Florida customer service. It concentrates its operations in Illinois, Montana, New Mexico, Oklahoma, and Texas. Our Customer Advocates. If your ID card is not available, you may use one of the Customer Service telephone numbers below. There is much confusion between the different branches and states. *interactive voice response (IVR) system — to access, you must have document control number (claim number), Eligibility and benefits contact your electronic connectivity vendor, Availity or other electronic connectivity vendor or call 800-451-0287*. Richardson, Texas 75082. MyBlue offers online tools, resources and services for Blue Cross Blue Shield of Arizona Members, contracted brokers/consultants, healthcare professionals, and group benefit administrators. Box 660044Dallas, TX 75266-0044For status call:800-451-0287* (Blue Choice PPO), 877-299-2377* (Blue Essentials and Blue Advantage HMO) 877-774-8592 (Blue Cross Medicare Advantage PPO & HMO). Call 800-528-7264 or the phone number listed on the back of the member's/subscriber's ID card. Are evaluated on customer satisfaction, not call volume. 1001 E. Lookout Drive. Maintenance Notification: General Information: (972) 766-6900. TTD: 735-2989. Apply to Senior Representative, Analytics Consultant, Fellow and more! Contact Us. BlueCard®BlueCard is our out-of-area program that allows members from other Blue Cross and Blue Shield Plans to receive health care benefits when travelling or residing in another Blue Plan's service area. Submit completed forms to:BCBSTX Behavioral Health UnitPO Box 660241Dallas, TX 75266-0241Fax 877-361-7646, Claims submission address:Blue Cross and Blue Shield of TexasP O Box 660044Dallas, TX 75266-0044, Behavioral health services - claims status inquiries, For services managed by BCBSTX:Contact Availity or other electronic connectivity vendor or call 800-451-0287*, *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc. Customer Service. Box 660027Dallas, TX 75266-0027, Prior authorization of Medical Services for the Health Insurance Marketplace for Blue Advantage HMO Members, Eligibility and benefits contact Availity or other electronic connectivity vendor or call 800-451-0287*, Behavioral health services mental health and chemical dependency, For prior authorization and referrals managed by BCBSTX: (includes inpatient, residential treatment center (RTC) programs, partial hospitalization and outpatient behavioral health services). External link You are leaving this website/app (“site”). Operations professionals foster innovations in customer service to make the customer experience event better. Street Address (Deliveries): Blue Cross and Blue Shield of North Carolina Corporate Headquarters 4615 University Drive Durham, NC 27707 Phone: 972-766-1380Fax: 713-663-1227Email to submit provider inquires, Ambulatory Surgery Centers (ASC) – Independent, Non-Hospital ownedCatherization CenterIndependent (Non-Hospital owned) Surgery Centers, Phone: 713-354-7033Fax: 713-663-1227Email to submit provider inquires, Birthing CentersFreestanding Emergency Rooms, Phone: 972-766-1110Fax: 713-663-1227Email to submit provider inquires, 1001 E. Lookout DriveRichardson, TX 75082Phone: 972-766-7100TexasMedicareAdvantageNetwork@bcbstx.com, Home This new site may be offered by a vendor or an independent third party. Blue Cross and Blue Shield of Texas. Legal and Privacy Are evaluated on customer satisfaction, not call volume. Box 805107 Chicago, IL 60680-4112. General Inquiries. Blue Access for Members and quoting tools will be unavailable from 3am - 6am on Saturday, October 20. Search for Job Openings. Non-Discrimination Notice. A customer service representative will respond to your request within one business day. For further information about what we can do for you, contact your Blue Cross and Blue Shield account representative. Eligibility and benefits(out-of-state subscribers)800-676-BLUE (2583). Make a Blue Cross center appointment. New telephone customer service options help make it easier to get the information you need about your Blue Cross Medicare Advantage SM plan.. Now, at the touch of a button, you can get information about your plan at your convenience – right from your phone. Together, they bring a fearless spirit to building and maintaining our reputation for caring, top-quality service. Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas. Blue Access for Members and quoting tools will be unavailable from 2am - 5am Saturday, October 20. Have the knowledge and experience to make each call fast, accurate and simple for the member because of our low turnover — less than 1 percent most recently — the lowest turnover rate in the industry. Blue Cross and Blue Shield of Texas 4444 Corona, Suite 148 Corpus Christi, TX 78411 361-878-1623 Fax: 361-852-0624 4002 Loop 322. In addition, some sites may require you to agree to their terms of use and privacy policy. 1001 E. Lookout Drive. Blue Cross Blue Shield of Texas covers 3 weight loss procedures, including the Gastric Sleeve, Gastric Bypass, and Lap-Band, assuming your policy includes bariatric surgery. Blue Shield of California welcomes you. 972-766-6900. 194 Blue Cross Blue Shield of Tx jobs available on Indeed.com. Learn about Blue Cross Blue Shield culture, salaries, benefits, work-life balance, management, job security, and more. 1001 E. Lookout Drive. The people that work there have no customer services skills. Blue Cross and Blue Shield of North Carolina P.O. Today, BCBSTX is a Texas-based division of Health Care Service Corporation (HCSC), a mutual legal reserve company established and licensed in 1936. X. This link will take you to a new site not affiliated with BCBSTX. It will open in a new window. Each of our 22 customer service centers offers a customized, personalized member experience. Box 3004 Naperville, IL 60566-9747. Human Resources Inquiries: 866-977-7378: Supplier Registration Florida Blue and Florida Blue HMO do not discriminate on the basis of race, color, national origin, disability, age, sex, gender identity, sexual orientation, or health status in the administration of their plans, including enrollment and benefit determinations. Health Care Service Corporation is an Equal Opportunity Employment / Affirmative Action employer. Lisa Pennington Customer Service Advocate II at Blue Cross Blue Shield of Texas Dallas/Fort Worth Area 57 connections To view this file, you may need to install a PDF reader program. Please send all correspondence to: Blue Cross & Blue Shield of Rhode Island 500 Exchange Street Providence, RI 02903-2699 Not a Member? Blue Cross and Blue Shield of Minnesota is here to help and support you over the phone, online and in-person. One option is Adobe® Reader® which has a built-in reader. All Rights Reserved. This page explains the coverage requirements, plan types, and covered procedures, as well as how to appeal a denial. Each of our 22 customer service centers offers a customized, personalized member experience. 24/7 online access to account transactions and other useful resources, help to ensure that your account information is available to you any time of the day or night. Utilization management/Medical Management/Case Management, Blue Cross and Blue Shield of TexasArboretum Plaza II9442 Capital of Texas Hwy N, Suite 500Austin, TX 78759800-336-5696512-349-4847Fax: 512-349-4853Email to submit provider inquires, questions and signed contracts, Blue Cross and Blue Shield of Texas7901 Wallace BlvdAmarillo, TX 79124806-371-3058Fax: 806-783-4666Email to submit provider inquires, questions and signed contracts, Blue Cross and Blue Shield of Texas4444 Corona, Suite 148Corpus Christi, TX 78411361-878-1623Fax: 361-852-0624 Email to submit provider inquires, questions and signed contracts, Blue Cross and Blue Shield of Texas114 Mesa Park Dr. Suite #300El Paso, TX 79912 -6156915-496-6600, press 2Fax: 915-496-6614 Email to submit provider inquires, questions and signed contracts, Golden Triangle (Beaumont, Orange, Port Arthur), Blue Cross and Blue Shield of Texas2615 Calder, Suite 700Beaumont, TX 77702800-637-0171, press 3 or 713-663-1149Fax: 713-663-1227 Email to submit provider inquires, questions and signed contracts, Blue Cross and Blue Shield of Texas1800 West Loop South, Suite 600Houston, TX 77027-3279800-637-0171, press 3713-663-1149Fax: 713-663-1227 Email to submit provider inquires, questions and signed contracts, Blue Cross and Blue Shield of TexasPO Box 64844Lubbock TX 79424806-783-4610Fax: 806-783-4666 Email to submit provider inquires, questions and signed contracts, Blue Cross and Blue Shield of Texas3300 North A St., Bldg 8, Suite 120Midland, TX 79705877-400-5507432-620-1406Fax: 432-620-1428Email to submit provider inquires, questions and signed contracts, North Texas (Dallas, Fort Worth, East Texas), Blue Cross and Blue Shield of Texas1001 E. Lookout DriveRichardson, TX 75082800-749-0966972-766-8900Fax: 972-766-2231Email to submit provider inquires, questions and signed contracts, Blue Cross and Blue Shield of Texas17806 IH 10 West, Bldg II, Suite 200San Antonio, TX 78257361-878-1623Fax: 361-852-0624 Email to submit provider inquires, questions and signed contracts, Phone: 713-354-8140Fax: 713-663-1227Email to submit provider inquires, AmbulanceIP Only Rehab Facilities ImagingLTAC (Long-Term Acute Care Hospital)Radiation Therapy Center, Phone: 972-766-4628Fax: 972-766-2231Email to submit provider inquires, Home HealthSkilled Nursing FacilitiesPost-Acute Brain Injury Facilities, Phone: 210-558-5101Fax: 210-558-5176Email to submit provider inquires, Diabetic ManagementDisease ManagementDurable Medical Equipment (DME)Hearing Aid SupplierProsthetics/Orthotics Sleep Studies Centers, Phone: 972-766-1613Fax: 210-340-1401Email to submit provider inquires, Home Infusion TherapyHome Health DialysisHospiceRenal Dialysis, Phone: 972-766-5125Fax: 210-340-1401Email to submit provider inquires. Blue Cross and Blue Shield of Texas 7901 Wallace Blvd Amarillo, TX 79124 806-371-3058 Fax: 806-783-4666 Email to submit provider inquires, questions and signed contracts. Blue Cross and Blue Shield of Texas. Contact Us. Maintenance Notification: About Blue Cross and Blue Shield of Texas Blue Cross and Blue Shield of Texas (BCBSTX) – the only statewide, customer-owned health insurer in Texas – is the largest provider of health benefits in the state, working with nearly 80,000 physicians and 500 hospitals to serve 5 million members in all 254 counties. All Rights Reserved. Blue Cross and Blue Shield of Texas (BCBSTX) traces its origin to the non-profit Baylor Plan, founded by Dr. Justin Ford Kimball in 1929 as the nation's first hospital pre-payment plan. To return to our website, simply close the new window. They screwed up and now they want me to pay. Find an agent — Be sure to ask if he or she is certified to sell Medicare products. By Mail. Claim status inquiries contact Availity or other electronic connectivity. Blue Cross and Blue Shield of Texas (BCBSTX), Electronic Commerce ServicesFor information about Electronic Data Interchange (EDI) transactions, such as electronic claim submission, Need Assistance/Have Questions?Email ecommerceservices@bcbstx.com. Kasie Jones Customer Service Supervisor at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas Abilene, Texas 78 connections General Information: 972-766-6900. For a better experience, please update or consider using a different browser. Richardson, TX 75082-4144. Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583. This version of Internet Explorer is out of date. When it comes to staying ahead in today's changing environment, Blue Access for Employers is there to help you and your company move at the speed of business. Box 2291 Durham, NC 27702. Please contact me. Blue Cross and Blue Shield of Texas. A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association Our customer satisfaction ratings are consistently above 96 percent. You are leaving our website and going to a website/app not hosted by us. Read more about how Blue Cross of Idaho is dedicated to being the best choice for healthcare coverage at competitive prices. Blue Cross and Blue Shield of Montana Attn: Marketing Department 3645 Alice Street PO Box 4309 Helena, MT 59604-4309 1-800-438-2268 Office Hours 8:00 a.m. – 5:00 p.m. Monday–Friday PDF File is in portable document format (PDF). Blue Cross and Blue Shield of Illinois (BCBSIL) is proud to offer career opportunities that will allow you to fulfill your goals for a challenging and rewarding career. View and compare our plans and pricing now by getting a quote. These companies are Independent Licensees of the Blue Cross and Blue Shield Association. Abilene, TX 79602. www.bcbstx.com. We provide health insurance in Michigan. We apologize for any inconvenience. TDD: (800) 735-2989 (for the hearing-impaired) Customer Service Numbers. Refer to important information for our linking policy. You can save quotes for later or apply now. Register for MyBlue. ©1996-Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. Imagine Something New, Something Different. ... Use the phone number on the back of your member ID card to reach a customer service representative who can help you with your specific plan. Have a solid track record of achieving first call resolution of members' needs more than 90 percent of the time. Care Network are nonprofit corporations and independent licensees of the Blue Cross Blue Shield Texas! 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