A lot of the items on your National Grid bill are charged on a per kWh basis, ... Account Information: This section includes your account number, customer address, billing period, and the amount due. Learn which services we provide at your location. Need to report a manhole issue? But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative. There are a few options to locate your access code. You can pay your bill online through your National Grid account, or you can pay your bill over the phone by calling National Grid's automated service number, at 1-888-932-0301. Call 1-800-642-4272 password? If your bill runs to the second page, also check under the “Additional Messages” section on the second page. Check under the “Important Messages” section towards the bottom of your paper bill. Note:  An access code is only provided to gas customers in  Massachusetts and Metro NY (Queens, Brooklyn, and Staten Island). Want to see your bills without logging in? We'll email you a temporary code to reset your password. Wanna pay bill but don’t have account number. Carol Sykes of Patchogue said National Grid admitted mistakes with a gas bill that spiked to $30,587.07 for the April-May service period in 2014 for her 2,000-square-foot Cape Cod house in Patchogue. This is a great way to sign in faster, but for privacy and security reasons we recommend you check this option only on a private computer. National Grid wants customers to know that representatives who call you will know your account number and you should never provide account information if you are asked. This depends on a number of factors. Register here to get started. Original review: Nov. 25, 2020. You can report downed power lines to National Grid at 1-800-465-1212 or by calling 911. Contact National Grid customer service. Care and Share Energy Bill Assistance Fund - This assistance program is managed by the American Red Cross and can assist National Grid customers. Want to Save Money on Your National Grid Bill? Note: You will no longer have the payment history associated with … You can also pay by credit card using the secure third party service SpeedyPay by Western Union, which is available at 1-888-849-4310 . Favorite Answer So go to www.nationalgrid.com and log in. For security reasons, you may no longer sign into your National Grid account using an account number. ... You may go several hours or a day without getting a reply from National Grid agents. Account Number Amount Enclosed Pay This Amount Pay This Amount Account Number Bill Date $_____ Make check payable to: National Grid Mail to:Processing Center, Woburn MA 01807-0005• See reverse side. Copyright @ 2020 National Grid USA Service Company, Inc. All rights reserved. Pay by bank account (optionally on an automated basis), credit/debit card, phone, mail and at designated locations. Find out if National Grid serves your location. Our vision is to become the premier energy and services company in the Northeastern United States. It's easy to manage your National Grid accounts, view bills, and make payments online. Enter the last four digits of the customer number into the second field. Call us at 347-410-8789 to find the best rates in your area. We recommend keeping mobile devices fully charged; also have flashlights and extra batteries at home so that you are prepared in the event of an outage. One moment while we retrieve your results This information can be found at the top of your electricity bill. Here’s what you need to know to protect yourself. *A copy of your most recent oil or propane bill and Manual J or additional electric bills for electric resistance. On the "My Account" webpage, click “Choose Account” On the "Choose Accounts" webpage, click on the delete icon under the “Remove” column for the account that you want to remove. In New York, you have the power of choice for your electricity and natural gas supply. Ask the caller to provide the last 5 digits of your National Grid account number. Paying In-Person. Where can I find my account number and meter number? You have reached the end of the nav drawer. Residential Electric Utility or Energy Efficiency Provider:* Cape Light Compact Eversource National Grid Unitil Account Holder Name:* We make it easy to pay your bill online or otherwise. Log into your account or check the Supplier Services section of your bill to tell if you are a Basic Service customer. If you are not requesting data for a building in this region, please re-select your location. View the Map. Just have a very unpleasant experience with their marketplace. Important Considerations Should You Choose to Switch We cannot endorse suppliers or advise you to choose one over the other. You can pay your bills at a walk-in payment center or at an authorized agency, by credit card, check, or cash. You can verify a phone call from National Grid by asking the representative to provide the last five digits of your National Grid account number (make sure to have this handy with you!) It is important to verify that this information is correct on each bill that you receive, so that you know that you are being billed accurately. You can call National Grid at (800) 322-3223 toll free number, write an email, fill out a contact form on their website www.nationalgrid.com, or write a letter to National Grid USA Service Company, Inc, P.O. If your questions relate to the delivery portion of the bill, please contact us. Enter the invoice or quotation number (without dashes or spaces) into the first field. √ Verify you are speaking with a National Grid representative. Pay by Credit Card (Western Union, fees apply), Check under the “Important Messages” section towards the bottom of your paper bill. Click the checkbox below if you're human (anti-spam verification). You have reached the end of the nav drawer. I installed a solar system, why is my bill so high? A new scam is costing innocent people hundreds, if not thousands of dollars. Signing up for an online account is done in 2 easy steps: 1.Create a unique My Account User ID and Password 2.After completing Step 1, a new screen will prompt you to provide information about your National Grid Energy Delivery account so that it links to your new online account. √ National Grid representatives who call you will know your account number. 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